A customer can apply for a refund for unused season ticket days during the bus staff strike.
You can apply for a refund for the Waltti travel card or Waltti Mobile season ticket that was valid during the strike 1-4 March 2023. The refund is issued as a day ticket (1-4 unused days), which is mailed to the customer's address. No refund will be paid if the season ticket was used during the strike. The refund is not paid in cash.
The refund is applied for using a form, the link is below. We aim to process refund requests as soon as possible. When your application has been processed, you will be notified by email. It is possible to apply for a refund by 30 April 2023.
The application form